Family Tree Builder (by My Heritage) Reviews

(based on 14 reviews)

260 of 455 people found this review helpful

The program is good but it is not free as advertised. I have been using it for several years believing that it is free as stated, I spent sometime building my family tree, I put in a lot of information and one day I find myself blocked, with a note saying that I have reached the maximum entries of 250 and I have to subscribe to Premium and pay either monthly or buy the program.

I felt frustrated, I didn't like the way these guys work. If it is not free, and is limited why they didn't say so from the start, why put users to no alternative either buy or quit. I don't like this kind of dealing, and something must be done about it. Therefore I don't recommend it

In summary, I would not recommend Family Tree Builder (by My Heritage) to a friend.

254 of 429 people found this review helpful

Upon downloading the free software, I noticed that my search engine (google chrome) had been changed to heritage search. My home page had been changed to googe heritage search and nothing I tried put things back the way they were.
I uninstalled the program but no change. I changed my home page. No change. It took hours of playing and internet searches to get rid of the (spyware!). Beware of downloading this program.

There are many people out there that have had the same problem.

In summary, I would not recommend Family Tree Builder (by My Heritage) to a friend.

207 of 413 people found this review helpful

The other review is absolutely right, in part. If you don't have a lot of family (I believe the free addition will handle up to 250 people) but after that the program does cost.

When I started researching my family I did not have any prior experience in genealogy. When I first started I had enough information that took me back to the late 1700's. Through My Heritage I have been able to trace my family back to approx. 940 AD. I have found an amazing amount of information about my ancestors. I've had more problems getting current family members to cooperate in getting me information than going back into time.

I definitately would recommend My Heritage to my friends. They have some really great features and I have had to use their tech support a few times and each time I have been completely satisfied with their help.

The most amazing thing is that I have been able to locate and contact current family members as well as distant cousins that I have never met before, which has help me piece together my family genealogy.

In summary, I would recommend Family Tree Builder (by My Heritage) to a friend.

273 of 502 people found this review helpful

I have been using this software and it is good, in fact excellent. The problems is in the way they do business. It is anything but free. I had a GEDCOM file from Family tree maker and it downloaded seamlessly. However no sooner was the download completed I received a message that I was over the allotted limit for the free and the upgrade wasn't much. To upgrade to premium which supposedly gives you unlimited space is about $500.00 for 5 years. Hardly free!!
The worst part is that they contacted me to allow my family to join in. I gave them a few names to see what would happen and sure enough they will be asked to join. I think my emails got through in time but I will be discontinuing my "FREE" offer.

In summary, I would not recommend Family Tree Builder (by My Heritage) to a friend.